Shipping Policy

Last updated: February 07, 2025

At Jedico Surfactants, we are committed to delivering your products in a timely and efficient manner. We offer shipping services across various locations, ensuring that our products reach you in pristine condition. Please read the following details regarding our shipping terms and policies to stay informed about your order's delivery process.

Orders are typically processed within 4-5 business days upon confirmation. Once processed, the estimated delivery timeframe varies depending on your location and the selected shipping method. Customers will receive a confirmation email with tracking information to monitor the status of their shipment. We strive to meet delivery timelines but are not responsible for delays caused by unforeseen events or courier service issues.

We take utmost care to package products securely to prevent damage during transit. Upon receiving your order, please inspect the items for any visible damage or missing products. If you encounter any issues, contact our support team at dnshuklajd2024@gmail.com within 48 hours of receiving the delivery. Please provide your order details and images of the affected products for prompt assistance.

Shipping charges, if applicable, will be clearly mentioned at checkout. Free shipping offers may be available for certain orders or regions as per promotional terms. Please note that international shipments may be subject to customs duties or taxes, which will be the responsibility of the recipient.

For further information or assistance, feel free to reach out to us at the contact details provided on our website.